Frequently Asked Questions
   
 

Which version of Office does your product cover?

Our training materials are relevant to Microsoft Office 2003, XP, 2000 & 97.

What makes your product better than others?

Our manuals were created by Information System professionals with a long history of successful instruction on these products. Leveraging the knowledge and expertise they gain from training folks for many years. Our instruction manuals are written in easy to understand step by step instruction with all the fluff removed. We back that instruction with a Microsoft Certified Trainer who is available to answer questions on any of the products we provide instruction on.

How much does the product cost?

The product costs only $29.95 for 200 pages of instruction. If you were to buy a manual on each of the Office products you would pay over $85 for the set from a store. Online instruction of this nature usually sells for over $300 USD

Are you a part of Microsoft?

No, We are an independent company and have no affiliation to Microsoft.

What are the minimum system requirements?

Pentium 100 PC with at least 64 mb RAM

256 color SVGA capable of 800x600 resolution

10 MB hard drive space

Windows 95, 98, 2000, Me, XP, NT4.0 or higher operating system

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, Diners Club, Carte Blanche, VisaDebit, Bravo, EuroCard, JCB and Novus.

Can I copy the manuals for other persons in my home?

The manuals may be shared with member of your immediate family. We also grants unlimited personal printing rights to the owner, strictly limited to the purposes of personal or private education or research.

Can I copy the manuals for other persons in my office?

No you may not. We have corporate licenses available for office and enterprise environments. Please click the "Contact" icon and let us know how we can help.

What is your return policy?

We have a 90 days iron clad money back guarantee. Please keep your electronic receipt that you receive at the time of purchase. Without this info a refund cannot be issued.